Shipping policy

Shipping Policy

At Milora, we’re committed to making your shopping experience simple and seamless. Please review our delivery information before placing your order.

Free Shipping Across South Africa

We currently deliver orders throughout South Africa.

Estimated delivery: 7–14 business days

Delivery times are estimates and may vary depending on your location, courier availability, customs processing, and other factors outside our control.

Order Processing

Please allow 1–3 business days for your order to be processed and prepared for shipment after your payment has been successfully received.

Once your order has been dispatched, tracking information will be provided where available.

Tracking Your Order

Once your order has been shipped, you’ll receive tracking information when tracking is available.

Please note that tracking updates may take some time to appear after your parcel has been dispatched.

Delivery Delays

We work hard to get your order to you within the estimated delivery timeframe. However, occasional delays may occur due to courier delays, public holidays, customs processing, high order volumes, or circumstances beyond our control.

If your order has not arrived within the estimated delivery timeframe, please contact us and we’ll be happy to assist.

Incorrect Delivery Information

Please double-check your delivery details before completing your order.

Milora cannot be held responsible for delays or additional costs resulting from incorrect or incomplete delivery information provided at checkout.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible with your order number and clear photographs of the packaging and product. We’ll review the issue and assist you accordingly.

Questions About Your Delivery?

If you have any questions about your order or delivery, please contact our customer support team on miloracostore@gmail.com.